Privacy Policy —
How furla77 Protects Your Data

Introduction

This Privacy Policy (hereinafter "Policy") is issued by furla77 (hereinafter "furla77", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://furla77.cam. This Policy describes how furla77 collects, processes, stores, shares, and protects the personal data of individuals (hereinafter "Player", "User", "you") who access, register with, or otherwise interact with the Platform.

furla77 is committed to protecting the privacy and confidentiality of all personal data it processes. We operate in accordance with internationally recognised data protection principles, including those reflected in the European Union General Data Protection Regulation (GDPR) and the Personal Data Protection Act 2010 of Malaysia (PDPA), to the extent each instrument is applicable to our operations.

By registering an account with furla77, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please do not use the Platform.

Definitions

For the purposes of this Policy, the following terms have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, date of birth, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means furla77 as the entity that determines the purposes and means by which Personal Data is processed.
• "Data Processor" means any third party engaged by furla77 to process Personal Data on our behalf pursuant to a written data processing agreement.
• "KYC" means Know Your Customer, the identity verification process requiring players to submit government-issued identification and supporting documentation.
• "Cookies" means small text files placed on a user's device by a website, used to store session information, preferences, and analytical data.
• "Sensitive Personal Data" means a sub-category of Personal Data requiring heightened protection, including but not limited to health information, biometric data, and information about minors.
• "Platform" means the furla77 website, mobile-optimised site, and any associated applications or services operated by furla77.

Personal Data We Collect

furla77 collects Personal Data from you through several means, described below. We adhere to the principle of data minimisation — we collect only what is necessary for the stated purpose.

furla77 does not intentionally collect Sensitive Personal Data beyond what is strictly required for identity verification and responsible gambling compliance purposes. We do not collect religious or ethnic data, or health data except where voluntarily disclosed in the context of a self-exclusion or problem gambling support request.

How We Use Your Personal Data

furla77 processes your Personal Data for the following purposes:

4.1 Account Management & Service Delivery

We use your Registration Data and Financial Data to create and maintain your player account, process deposits and withdrawals via Malaysian payment methods (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency wallets), provide access to casino games and sports betting markets, and deliver customer support services.

4.2 Regulatory Compliance & KYC

Processing of identity and financial data is necessary to comply with our international licensing obligations, including Know Your Customer (KYC) requirements, Anti-Money Laundering (AML) checks, age verification (strictly 21+), and suspicious transaction reporting obligations.

4.3 Fraud Prevention & Security

Technical Data and gameplay records are used to detect and prevent fraudulent activity, identify multi-accounting, investigate bonus abuse, and protect the integrity of the Platform for all players.

4.4 Responsible Gambling

Gameplay Data and account activity are analysed to identify patterns that may indicate problem gambling behaviour. This data is used to administer responsible gambling tools (deposit limits, self-exclusion), respond to player requests for gambling support, and comply with our duty of care obligations.

4.5 Marketing Communications

Where you have provided explicit consent, we may use your contact details to send promotional communications about furla77 bonuses, VIP programme updates, and platform news. You may withdraw this consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

4.6 Platform Improvement & Analytics

Aggregated and anonymised Technical Data and Gameplay Data are used to monitor platform performance, identify technical issues, and improve the user experience. This processing does not involve identifying individual users.

Legal Basis for Processing

furla77 processes Personal Data on the following legal bases, consistent with internationally recognised data protection frameworks:

• Contractual Necessity: Processing required to perform the contract between furla77 and the player — including account management, transaction processing, and game delivery.
• Legal Obligation: Processing necessary to comply with applicable licensing conditions, KYC/AML regulations, and other legal requirements imposed on furla77 as a licensed gaming operator.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement, where such interests are not overridden by the rights and freedoms of the data subject.
• Consent: Processing for marketing communications and optional analytical profiling, where you have provided a freely given, specific, informed, and unambiguous indication of agreement. Consent may be withdrawn at any time.

Data Sharing & Third-Party Disclosure

furla77 does not sell, rent, or otherwise commercially exploit your Personal Data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

6.1 Service Providers (Data Processors)

Third-party providers engaged to support platform operations, including payment processors (e-wallet operators, bank transfer networks, cryptocurrency payment processors), game studio technology providers, KYC and AML verification services, fraud detection technology providers, and cloud infrastructure and hosting providers. All such providers are bound by written data processing agreements that restrict their use of Personal Data to the specific purposes for which it was shared.

6.2 Regulatory & Law Enforcement Authorities

furla77 may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of furla77, its players, or the general public.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets involving furla77, Personal Data may be transferred to the relevant successor entity, subject to that entity providing equivalent privacy protections and subject to prior notification being provided to affected players where practicable.

Cookies & Tracking Technologies

furla77 uses the following categories of cookies and similar tracking technologies on the Platform:

• Strictly Necessary Cookies: Essential for platform functionality, including session authentication, shopping cart (deposit) management, and security token verification. These cookies cannot be disabled without impairing your ability to use the Platform.
• Performance & Analytics Cookies: Used to collect anonymised information about how players navigate the Platform, which pages are most visited, and where errors occur. This helps us improve the user experience. These cookies do not identify individual users.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and whether you have previously acknowledged certain notices.
• Fraud Detection & Security Cookies: Used to identify suspicious activity patterns, including detecting access from multiple device profiles or unusual session behaviours that may indicate account compromise or fraudulent activity.

Upon your first visit to the furla77 Platform, you will be presented with a cookie notice. You may manage your non-essential cookie preferences via your browser settings or through the cookie preferences tool accessible on the Platform. Please note that disabling certain cookies may limit the functionality of some platform features.

Data Retention

furla77 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or licensing conditions.

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML and licensing retention obligations.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification, or longer if required by applicable licensing conditions or law enforcement requests.
• Transaction Records: Retained for a minimum of five (5) years for financial audit and AML compliance purposes.
• Communications Records: Retained for a period of three (3) years following closure of the relevant support interaction, unless a longer period is required by an ongoing dispute.
• Marketing Data: Retained until you withdraw consent or request erasure, subject to any applicable legal retention obligations.
• Technical Logs: Retained for up to twelve (12) months for security and fraud investigation purposes, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle management procedures.

Your Data Rights

As a player whose Personal Data is processed by furla77, you hold the following rights in relation to your data. These rights are enforceable subject to applicable legal limitations and the requirements of our licensing obligations.

To exercise any of the above rights, please contact the furla77 Data Protection team via live chat or by emailing support@furla77.cam with the subject line "Data Rights Request". We will respond to verifiable requests within thirty (30) days. In complex cases, this period may be extended by up to a further sixty (60) days, with prior notice provided.

We may require you to verify your identity before processing a data rights request to ensure that Personal Data is not disclosed to an unauthorised third party.

Data Security

furla77 implements a comprehensive set of technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption of all data in transit between your device and our servers;
• Encryption of Personal Data and payment credentials at rest using industry-standard algorithms;
• Role-based access controls limiting internal access to Personal Data to staff with a verified operational need;
• Mandatory two-factor authentication for all staff access to systems processing Personal Data;
• Regular third-party security penetration testing of Platform infrastructure;
• Segregated player fund accounts, ensuring your deposited funds are kept separately from operational accounts;
• Incident response procedures requiring notification to affected players and relevant authorities in the event of a confirmed data breach meeting applicable legal thresholds.

Notwithstanding the above, no data transmission over the internet or method of electronic storage is entirely without risk. furla77 cannot guarantee the absolute security of data transmitted to our Platform, and players are encouraged to use strong, unique passwords and enable any available account security features.

Minors & Age Verification Policy

The furla77 Platform is strictly prohibited from use by individuals under the age of 21. furla77 does not knowingly collect Personal Data from persons under 21 years of age. Identity data collected during the registration and KYC process is used specifically to enforce this age restriction.

Where furla77 discovers or has reasonable grounds to believe that Personal Data has been provided by a person under the age of 21, the relevant account will be immediately suspended, all associated data will be reviewed, and any balances or winnings associated with the account will be subject to forfeiture. Data collected from an underage individual that is not required for legal or regulatory purposes will be deleted as soon as practicable following the completion of the investigation.

If you are a parent or guardian and believe that a minor under your care may have registered with furla77, please contact our support team immediately at support@furla77.cam so that we may take appropriate action.

Third-Party Services & Links

The furla77 Platform integrates third-party services necessary for its operation, including game studio technology (for slot and live casino game delivery), payment processing technology (for Malaysian e-wallet and bank transfer integrations), and identity verification services. These third parties may process certain elements of your Personal Data as Data Processors acting on behalf of furla77, subject to binding data processing agreements.

furla77 is not responsible for the privacy practices of third-party websites or services that are not under our direct operational control. Any third-party website links appearing on the Platform (if any) are provided for informational purposes only and are not an endorsement of the privacy practices of those third parties. We encourage players to review the privacy policies of any third-party services they use.

Amendments to This Policy

furla77 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in applicable law, our data processing activities, or platform operations. Any material changes to this Policy will be communicated to registered players via the email address on their account or via an in-platform notification upon next login.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Continued use of the Platform following notification of any changes constitutes acceptance of the revised Policy.

Where a proposed amendment would materially affect your rights or the way in which we process your data, we will provide reasonable advance notice before the changes take effect. In some cases, we may require you to re-confirm your acceptance of the updated Policy before continuing to use the Platform.

Contact Us

For all privacy-related enquiries, data rights requests, or complaints relating to furla77's processing of your Personal Data, please contact us through the following channels:

• Data Rights Requests: support@furla77.cam — Subject line: "Data Rights Request"
• General Privacy Enquiries: support@furla77.cam — Subject line: "Privacy Enquiry"
• Live Chat: Available 24 hours a day, 7 days a week on the Platform. Our support agents can triage privacy requests and escalate to the Data Protection team.

We aim to acknowledge all privacy-related correspondence within five (5) business days and to provide a substantive response within thirty (30) days, in accordance with applicable legal requirements.

If you are dissatisfied with furla77's response to a privacy complaint, you may have the right to lodge a complaint with the competent data protection supervisory authority in your jurisdiction. Malaysian players may refer to the guidelines published by the Department of Personal Data Protection Malaysia (JPDP) for further information on their rights under the Personal Data Protection Act 2010.

This Privacy Policy was last updated on 1 January 2026. This document supersedes all prior versions of the furla77 Privacy Policy. Previous versions are available upon request. For players aged 21 and above only.